Privacy Policy

1. Information We Collect

We collect information you provide directly to us when using Xdaam, including:

• Account information (name, email address, password)
• Service center and business details
• Payment information (processed securely by our payment partners)
• Communications with us or through our platform
• Device and usage information when you access our services

2. How We Use Your Information

We use the information we collect to:

• Provide and manage your service center operations
• Send confirmations and updates
• Provide customer support
• Improve and personalize our services
• Send promotional communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We share your information only in the following circumstances:

• With payment processors to complete transactions
• With service providers who assist our operations
• When required by law or to protect our rights
• With your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

For account security, we keep a record of each sign-in, failed sign-in attempt and sign-out: the email address or phone number used, the IP address, and the browser and device. We keep these records for 12 months. When an attempt uses an email address or phone number that matches no account, we keep only a partly hidden form of it, with a one-way code that lets us recognise the same address or number if it is tried again, for 90 days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@xdaam.com